Loan Paying Tips: Things to Know about Your Loan Transfer

Moving VanMoving is usually filled with excitement, but also some questions. Will we like where we’re moving? How will it impact my life? Who do I ask if I have questions?

These common questions also apply when loans move between servicers. That’s why we have created a website solely to help answer your questions. Visit to get answers to FAQs about MOHELA loan servicing, your loan status and payment, MOHELA’s loan account services, late payment concerns and the status of applications for repayment plans.

If your question isn’t answered in the FAQs or you would like more information about the transfer, we can be reached 8:00 a.m. – 8:00 p.m. (CT) Monday through Thursday and 8:00 a.m. – 5:00 p.m. (CT) Friday at 888-866-4352. We look forward to working with you.